How brief help works
brief help is a private starting point. It helps you describe a problem clearly and find public legal services that may fit.
You tell us what happened
Type in your own words or record a voice note of up to one minute. You can speak naturally in the language you are most comfortable using. The original words and an English translation are shown together when a translation is needed, so you can check and edit both.
You check the summary
The service organises what you supplied into a short, neutral summary. You can edit it before searching for help. It does not decide whether the law has been broken or tell you what to do.
You can add useful details
On staging, brief help may offer up to two optional questions when a useful detail appears to be missing. The questions come from a reviewed list and can be shown in the language detected in your account, with the English version underneath. You can type, speak or skip them. They are suggestions—not a completeness test—and they do not mean that your account is legally valid or eligible for help.
You choose a service
Matching uses location, legal topic, eligibility and the access preferences you choose. brief help shows up to three possible services and explains the match. The service itself decides whether it can help.
Nothing is sent
brief help does not contact a service, create an account or store your matter. You can copy, download or print the summary and decide what to do with it.